Questions

QUESTIONS

If you have any questions or suggestions please contact us on [email protected]

Question : Is VAT included in the Price Shown on the Website.

Answer : Yes. Prices include VAT at the Irish Rate for the product. The standard rate of VAT in Ireland  is 21%.

Question: How do I get a quote for a grant.

Answer: Add items to cart and at checkout select pay using bank transfer.
Type “Quotation Only” in the Order Notes Box.
Finish the checkout process and wait 2-3 days.
In this time the order will be retyped into the quotation software.
Once finished the quote will be emailed to you as a PDF file.
(Pay no attention to the order confirmation email.
This is not your quote.)

DELIVERY & POSTAGE

Standard Orders are sent by courier and cost €6.95 per order to Ireland and €10.00 per order to the UK.
Standard Orders to Ireland over €50.00 are Free Shipping.
Standard Orders to UK over €100.00 are Free Shipping.
Large items which need to be sent by Pallet have the extra cost of Pallet Delivery included in the price. If you wish to purchase multiple Pallet Delivery items please contact us at [email protected] to obtain an accurate cost of the Pallet Delivery.

We try our best to send every order out within 24 hours of receiving your order and payment, we are an Irish company so if you are based in Ireland delivery should be between 1 and 2 working days from dispatch. Delivery to UK take between 3 and 5 working days from dispatch. Germany and The Netherlands take between 4 and 6 working days. 

RETURNS PROCEDURE

General Returns:

Let’s Grow Is a Business to Business Seller.

Let’s Grow is not a retail store.

All products are supplied on the basis that they are intended for use in a business.

Consumer rights do not apply to any orders placed on the website. You have 48 hours from receipt of goods to inform us in writing if an item is missing, damaged or you wish to return it for any other reason. Claims outside this period will not be accepted. We are happy to give you a credit note or refund for any stock item that we agree to you returning undamaged, in its original packaging, saleable as new and at your own expense. We will not accept goods returned without prior authorisation or in a non-saleable as new condition. Any Item you wish to return, for any reason, is to be returned at your own expense.  letsgrow.ie does not arrange collection of any item. Packaging must not have writing or postage on it.